Privacy Policy
Effective from July 24, 2026
At Ellis African Safaris we protect our clients' privacy during our operations. This Privacy Policy explains how we collect, process, share and protect personal data when you use our website or book safari and travel services across Kenya.
Accessing our website or using our travel booking services constitutes consent to the data practices described in this policy.
Statutory Compliance and Scope
We comply with applicable local and international data privacy laws. When you share information about fellow travelers, you confirm that you have their consent under these terms.
Information We Collect
To provide safari booking services and customized tours, we may gather:
• Full name, home address, contact number, age, gender and email.
• Driver's license number, National ID number and travel itinerary.
• Transaction information, including billing address and payment confirmation.
• Health conditions, disabilities, special diet and emergency contacts where relevant to the trip.
• IP address, device type, location settings, operating system, pages viewed, time spent and cookies.
Why We Collect Your Information
Information is used to complete bookings, arrange accommodation and transport, reserve flights and park entry, comply with legal requirements, contact medical professionals when necessary, improve our website and services, and—where consent is provided—send newsletters, travel tips and offers.
Third-Party Data Sharing & Disclosures
We do not sell or license personal information to outside marketers. Necessary data may be shared with trusted partners involved in your trip, including airlines, safari lodges, hotels, tour guides, transport companies, wildlife conservancy authorities, cloud storage providers, IT teams, payment processors and developers. Information may also be disclosed to professional advisers and government or law-enforcement authorities where legally required.
International Data Transfers
Because international travel uses systems around the world, information may be processed outside Kenya. We take reasonable steps to protect information under safeguards consistent with applicable requirements.
Cookies and Tracking Technologies
Our website may use cookies, web beacons and analytics tools. You may disable or restrict cookies through browser settings, although some functionality may be limited.
Data Security and Technical Safeguards
We use physical, administrative and technological safeguards, including SSL/TLS encryption, access controls, backups, firewalls and security checks. No system can be guaranteed to be 100% secure.
Data Retention Schedule
Personal information may be retained as necessary for the purposes described in this policy, including:
• Up to six years following conclusion of a tour for accounting, dispute resolution and legal verification.
• Up to ten years where required by fiscal statutory requirements.
• Until consent is withdrawn or an opt-out request is submitted.
Your Data Protection Rights
Depending on applicable law, you may have rights to access, rectification, erasure, objection/opt-out and data portability. Written requests may be submitted to the Data Protection Officer. Identity verification may be required.
Children's Privacy
We do not knowingly collect personal data directly from minors without parental or guardian consent. Unauthorized submissions discovered to involve children will be addressed appropriately.
Policy Modifications and Contact Details
Ellis African Safaris may update this Privacy Policy as operational or regulatory requirements change. Revised policies will be published with an updated Effective Date.
For privacy inquiries, complaints or data access requests:
Company Name: Ellis African Safaris
Data Protection Officer: Privacy & Legal Desk
Email: [CONFIRM PRIVACY EMAIL]
Jurisdiction: Republic of Kenya